Stay Safe Together campaign with Mitre 10 MEGA
Partnering with Mitre 10 MEGA Whangārei, Northpower expanded its Stay Safe Together campaign, embedding safety messaging into everyday customer experiences.
Annual Report 2026
27 May 2026
Helping our customers save on electricity bills
As the network owner, Northpower is committed to reducing energy hardship for our customers in the Whangārei and Kaipara regions.
To address energy hardship, we launched our Home Energy Education Programme in 2022 through a partnership with Ministry of Business, Innovation and Employment’s Support for Energy Education in Communities, Ecobulb, and local community assessors mostly from local hapu.
688
in home energy assessments
8000
LEDs installed
659
efficient showerheads provided
~$575
saving on a household's power bill
Community-based assessors visit our customers’ homes and give friendly advice on how to make some serious savings on power bills by installing LEDs and efficient showerheads as well as advising on suitable retail plans.
Our Home Energy Education Programme has enabled an estimated $3.78 million in annual electricity savings for households since starting in 2022.
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Handling two-way power flows on our network
Investing in our network operational system, Northpower improved real-time network visibility and forecasting to manage two-way power flows.
Planning the next decade
Investing in infrastructure, Northpower is planning $414 million in upgrades and new assets to support growth in Kaipara and Whangārei.
