Contracting Capabilities

Northpower provides contracting services across the North Island including engineering, infrastructure management and maintenance and construction.

Outages and faults

To report an electricity fault in the Whangārei and Kaipara regions please phone us on 0800 10 40 40.

In case of an emergency during a power outage, phone 111 immediately.

Network status

We currently have no unplanned electricity outages and no unplanned fibre outages.

There are 10 planned electricity shutdowns scheduled for today. To report a fault, call 0800 10 40 40

We have no unplanned electricity outages

If you are without power, please check planned electricity outages, or call us on 0800 10 40 40

Please note:

We try to refresh our website outages information at least half hourly, so if you can’t see your outage please check again in a few minutes.

Our outage map shows the general area of current faults and are displayed for indicative purposes only.

Treat all lines as live at all times.

Make sure you are well prepared for a power outage

It’s important that you and your whānau plan ahead to keep safe during power outages.

These may be unplanned, or the result of unplanned outages, such as cars hitting power poles or storms.

Here’s some advice to help you and your family, friends and neighbours prepare and keep safe during storms or other situations that may affect your power supply.