Outages and faults
To report an electricity fault in the Whangārei and Kaipara regions please phone us on 0800 10 40 40.
In case of an emergency during a power outage, phone 111 immediately.
- Unplanned electricity outages1
- Planned electricity shutdowns3
- Fibre outages
We have 1 unplanned electricity outage
If you are without power, please check planned electricity outages, or call us on 0800 10 40 40
-
Power interrupted 19th April at 4:34pm
- Our fault team are onsite locating an underground cable fault to enable repairs. We do not currently have an estimated time of restoration, we will update you when we know more. Please treat all lines and equipment as LIVE at all times. We apologise for the inconvenience and thank you for your patience.
- Cause
- Underground Cable Fault
- Estimated Restore Time
- Unknown – Check back in 4 hours
- Customers Affected
- 10
- Equipment Description
- Unknown
- Last Updated
- 19th April at 10:10pm
- HIKO-2184
Please note:
We try to refresh our website outages information at least half hourly, so if you can’t see your outage please check again in a few minutes.
Our outage map shows the general area of current faults and are displayed for indicative purposes only.
Treat all lines as live at all times.
Make sure you are well prepared for a power outage
It’s important that you and your whānau plan ahead to keep safe during power outages.
These may be unplanned, or the result of unplanned outages, such as cars hitting power poles or storms.
Here’s some advice to help you and your family, friends and neighbours prepare and keep safe during storms or other situations that may affect your power supply.
