Take ownership of your account by changing your password or unlocking your account online, anytime!

Please note:

• You can only change your password once a day
• You can’t re-use any of the last 10 passwords, and it must be a minimum of 16 characters
• Include at least one number and one upper case character (you may also include spaces)
• Try using a passphrase, this can be helpful in remembering your password if you change it often
• Remember to change your password on all apps and devices to ensure they keep working smoothly.

Use your full Northpower email address Eg: alex.tricity@northpower.com

Any issues contact the Helpdesk.