Get ready for an exciting new challenge in Palmerston North! As a result of work we have secured with Powerco, Northpower are looking for a number of  First Response Faults People to join their team.

The Role:

As part of the Northpower team, you’ll play a crucial role in carrying out repairs and high-voltage (HV) switching on the electricity distribution network, ensuring the safety and reliability of power services for our customers.

This is a dynamic and fast-paced role that will put your skills to the test while allowing you to contribute to the success of an exciting project with Powerco.

Based in Palmerston North, you will:

- Take charge of switching network equipment for both planned and unplanned situations
- Provide prompt call response services for faults, investigating, isolating, and restoring power
- Respond swiftly to emergency situations, including electrical isolation at accident scenes and hazard management
- Ensure all work meets or exceeds Northpower, regulatory, and customer requirements
- Foster strong relationships with both internal teams and external stakeholders, ensuring open communication and professional  service delivery
- Continuously look for ways to improve work practices, safety systems, and operational procedures
- Prioritise safety at all times, complying with Health, Safety, and Quality standards

What’s in it for you?
This is more than just a job—it’s a chance to be part of an exciting new project with Powerco! Joining our team means you’ll play a key role in this growth opportunity and make an impact right from the start.

We will reward you with benefits like:

- Competitive remuneration and benefits package
- Access to an in-house well-being program, including Peer Support Network (Kaitiaki) and EAP services
- Life insurance and discounted medical insurance through Southern Cross
- Opportunities for career growth and professional development
- A range of retail discounts and benefits
 - Free gym access and car parking
- A positive, collaborative team culture where your contributions are truly valued

About You:

To excel in this role, you will have:

- At least 5 years’ experience as an Electrician or Line Mechanic, with an HT license and Crane/EPV experience
- Previous standby and switching experience (highly desirable)
- A passion for delivering excellent customer service and maintaining a strong safety record
- The ability to think quickly and respond effectively in high-pressure situations
- Strong communication skills to liaise with both internal and external stakeholders
- A commitment to continuous improvement and personal development

About us
Northpower is an electricity and fibre network provider for Whangārei and Kaipara, with more than 60,000 connected customers.

Northpower is one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.

We have over 1,400 staff working together across 14 locations to keep the power on and the lights going for our customers

Get in touch!
If you’re looking to take the next step in your career, feel inspired to join a value-based, culture of care and an employer who fosters an innovative environment where professional development is supported direct your profile into our career’s website and search for #Req 1551.

Suitable applicants will be interviewed whilst the advertisement is open. Send in your interest early!
Pre-employment checks may include a criminal history check, drug and alcohol testing, and a medical assessment.
Northpower has an in-house recruitment team who manage recruitment for all our vacancies.  If you're interested in a role with us, we would encourage you to apply directly online to us, as we don't accept candidates via agency (unless the role is advertised by the agency at our request