Damaged or unsafe equipment
Report damaged or unsafe electrical equipment
Have you seen damaged electrical equipment or something that doesn’t look right? Let us know.
Damage to power lines, poles, transformers, substations, electricity boxes and other electrical equipment can create a serious safety risk.
If you notice damaged equipment, exposed wires, an open or damaged enclosure, or suspicious activity around electrical equipment, keep well clear and contact us.
What to look out for
Please let us know if you see things such as:
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damaged or fallen power lines or poles
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exposed wires or electrical equipment
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damaged, open or unsecured electricity boxes or cabinets
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damage to substations, transformers or other network equipment
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signs that electrical equipment has been tampered with
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suspicious activity around Northpower electrical equipment
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anything else involving our network that looks damaged or unsafe.
Keep yourself safe
Never touch, move or investigate damaged electrical equipment.
Electricity can be extremely dangerous, and equipment may still be live even if it appears damaged or disconnected.
Keep yourself and others well clear.
If there is an immediate danger to people or property, call 111.
Report it to Northpower
If you see damaged or unsafe Northpower electrical equipment, please report it to us so we can investigate.
If possible, tell us the location and what you have observed. You don’t need to approach the equipment to get more information.
