Subcontractor Information Portal
Subcontractors at Northpower
At Northpower, we are proud to work with highly capable subcontractors. Subcontractors are a business or individual who are typically specialists within a particular trade or service. They are hired to perform physical construction or maintenance for us around electricity, fibre or gas assets on our own network or our client’s network.
Subcontractors undertake some of our most critical and highest-risk work. Our subcontractors bring specialist expertise, innovation, valuable operational experience and we partner with them to deliver safe, reliable, and sustainable outcomes.
Working safely with Northpower
At Northpower, the health, safety, and wellbeing of everyone working on our sites and projects is our highest priority.
As a contractor or subcontractor working on our behalf, you play an important role in helping us create safe workplaces, protect the environment, and deliver quality outcomes for our customers.
Before starting work, all contractors and subcontractors are required to read and understand the Northpower Contractor Health and Safety Handbook. The handbook outlines the standards, requirements, and responsibilities that apply when undertaking work for Northpower.
Induction with Northpower
All approved subcontractors and contractors are required to complete the Northpower Contractor Induction online before undertaking any work with us. This induction provides essential information on our safety expectations, required behaviours, critical risk controls, and the standards for working safely across our electrical and fibre networks.
Frequently asked questions
Working with Northpower
The primary administrator within your organisation or the company that has engaged your services can create a user profile and login for you. Please note that the Northpower Contractor Induction must be completed before undertaking work with us.
All incidents, near misses, and safety events must be reported in accordance with the requirements outlined in the Northpower Contractor Health and Safety Handbook, including the relevant NPSafe reporting processes.
If you are authorised to engage contractors on behalf of your business, any contractor you engage must complete the Northpower Contractor Induction before commencing work. The induction is available on the Northpower Contractor Induction. Additional requirements and responsibilities can be found in the Northpower Contractor Health and Safety Handbook.
Yes. All subcontractors are required to submit a monthly Health and Safety Report to Northpower. Further information on reporting requirements can be found in the Northpower Contractor Health and Safety Handbook.
Before publishing any photos, project information, or work-related content on social media, subcontractors must seek approval from the Northpower representative or the relevant network owner’s contact.
Please refer any media queries to a Northpower representative or the relevant network owner’s contact.
See the Northpower Contractor Health and Safety Handbook for further guidance.
If your organisation updates its contact information or appoints new key personnel, please advise both your Northpower contact and [email protected] to ensure our records remain up to date.
About insurance
If you are unsure whether the insurance certificates you have provided meet the required coverage levels for the services you perform, please contact [email protected]. Our team will be happy to review and confirm the requirements with you.
Please email all renewed insurance certificates and prequalification documentation to [email protected].
