Outages and faults

To report an electricity fault in the Whangārei and Kaipara regions please phone us on 0800 10 40 40.

In case of an emergency during a power outage, phone 111 immediately.

Network status

We currently have 1 unplanned electricity outage and no unplanned fibre outages.

(List of outages)

There are 1 planned electricity shutdown scheduled for today. To report a fault, call 0800 10 40 40

We have 1 unplanned electricity outage

If you are without power, please check planned electricity outages, or call us on 0800 10 40 40

Power interrupted 2nd April at 10:17am
Our fault team are onsite making repairs to our network after finding broken power lines. We estimate for these repairs to be completed 8:30pm. Please treat all lines and equipment as LIVE at all times. We apologise for the inconvenience and thank you for your patience.
Cause
Broken Power Lines
Estimated Restore Time
8:30PM
Customers Affected
67
Equipment Description
RUAKAKA, CB 7 Northriver
Last Updated
2nd April at 1:27pm
INCD-305677-H

Areas affected
Ruakaka, Waipu
Power interrupted 2nd April at 10:17am
Our fault team are onsite making repairs to our network after finding broken power lines. We estimate for these repairs to be completed 8:30pm. Please treat all lines and equipment as LIVE at all times. We apologise for the inconvenience and thank you for your patience.
Cause
Broken Power Lines
Estimated Restore Time
8:30PM
Customers Affected
67
Equipment Description
RUAKAKA, CB 7 Northriver
Last Updated
2nd April at 1:27pm
INCD-305677-H

Please note:

We try to refresh our website outages information at least half hourly, so if you can’t see your outage please check again in a few minutes.

Our outage map shows the general area of current faults and are displayed for indicative purposes only.

Treat all lines as live at all times.

Make sure you are well prepared for a power outage

It’s important that you and your whānau plan ahead to keep safe during power outages.

These may be unplanned, or the result of unplanned outages, such as cars hitting power poles or storms.

Here’s some advice to help you and your family, friends and neighbours prepare and keep safe during storms or other situations that may affect your power supply.