Outages and faults
To report an electricity fault in the Whangārei and Kaipara regions please phone us on 0800 10 40 40.
In case of an emergency during a power outage, phone 111 immediately.
- Unplanned electricity outages2
- Planned electricity shutdowns5
- Fibre outages
We have 2 unplanned electricity outages
If you are without power, please check planned electricity outages, or call us on 0800 10 40 40
-
Power interrupted 4th June at 7:22pm
- Our fault team are onsite making repairs to our network after finding lines down. We estimate for these repairs to take around 4-5 hours (0200-0300hrs). Please treat all lines and equipment as LIVE at all times. We apologise for the inconvenience and thank you for your patience.
- Cause
- Overhead Line Fault
- Estimated Restore Time
- Unknown – Check back in 2 hours
- Customers Affected
- 49
- Equipment Description
- Unknown
- Last Updated
- 4th June at 10:02pm
- HIKO-2054
-
Power interrupted 5th June at 2:23am
- Our fault team are onsite making repairs to our network after finding tree damage to overhead lines. We estimate for these repairs to take around 1-2 hours. Please treat all lines and equipment as LIVE at all times. We apologise for the inconvenience and thank you for your patience.
- Cause
- Overhead Line Fault
- Estimated Restore Time
- Unknown – Check back in an hour
- Customers Affected
- 26
- Equipment Description
- Unknown
- Last Updated
- 5th June at 2:24am
- HIKO-2055
Please note:
We try to refresh our website outages information at least half hourly, so if you can’t see your outage please check again in a few minutes.
Our outage map shows the general area of current faults and are displayed for indicative purposes only.
Treat all lines as live at all times.
Make sure you are well prepared for a power outage
It’s important that you and your whānau plan ahead to keep safe during power outages.
These may be unplanned, or the result of unplanned outages, such as cars hitting power poles or storms.
Here’s some advice to help you and your family, friends and neighbours prepare and keep safe during storms or other situations that may affect your power supply.
