Contracting Capabilities

Northpower provides contracting services across the North Island including engineering, infrastructure management and maintenance and construction.

Outages and faults

To report an electricity fault in the Whangārei and Kaipara regions please phone us on 0800 10 40 40.

In case of an emergency during a power outage, phone 111 immediately.

Network status

We currently have 2 unplanned electricity outages and no unplanned fibre outages.

(List of outages)

There are 5 planned electricity shutdowns scheduled for today. To report a fault, call 0800 10 40 40

We have 2 unplanned electricity outages

If you are without power, please check planned electricity outages, or call us on 0800 10 40 40

Power interrupted 4th June at 7:22pm
Our fault team are onsite making repairs to our network after finding lines down. We estimate for these repairs to take around 4-5 hours (0200-0300hrs). Please treat all lines and equipment as LIVE at all times. We apologise for the inconvenience and thank you for your patience.
Cause
Overhead Line Fault
Estimated Restore Time
Unknown – Check back in 2 hours
Customers Affected
49
Equipment Description
Unknown
Last Updated
4th June at 10:02pm
HIKO-2054

Areas affected
Ruatangata West, Ngararatunua, Kamo, Matarau
Power interrupted 4th June at 7:22pm
Our fault team are onsite making repairs to our network after finding lines down. We estimate for these repairs to take around 4-5 hours (0200-0300hrs). Please treat all lines and equipment as LIVE at all times. We apologise for the inconvenience and thank you for your patience.
Cause
Overhead Line Fault
Estimated Restore Time
Unknown – Check back in 2 hours
Customers Affected
49
Equipment Description
Unknown
Last Updated
4th June at 10:02pm
HIKO-2054
Power interrupted 5th June at 2:23am
Our fault team are onsite making repairs to our network after finding tree damage to overhead lines. We estimate for these repairs to take around 1-2 hours. Please treat all lines and equipment as LIVE at all times. We apologise for the inconvenience and thank you for your patience.
Cause
Overhead Line Fault
Estimated Restore Time
Unknown – Check back in an hour
Customers Affected
26
Equipment Description
Unknown
Last Updated
5th June at 2:24am
HIKO-2055

Areas affected
Tara Road, Carnell Place (Pvt), Moir Street
Power interrupted 5th June at 2:23am
Our fault team are onsite making repairs to our network after finding tree damage to overhead lines. We estimate for these repairs to take around 1-2 hours. Please treat all lines and equipment as LIVE at all times. We apologise for the inconvenience and thank you for your patience.
Cause
Overhead Line Fault
Estimated Restore Time
Unknown – Check back in an hour
Customers Affected
26
Equipment Description
Unknown
Last Updated
5th June at 2:24am
HIKO-2055

Please note:

We try to refresh our website outages information at least half hourly, so if you can’t see your outage please check again in a few minutes.

Our outage map shows the general area of current faults and are displayed for indicative purposes only.

Treat all lines as live at all times.

Make sure you are well prepared for a power outage

It’s important that you and your whānau plan ahead to keep safe during power outages.

These may be unplanned, or the result of unplanned outages, such as cars hitting power poles or storms.

Here’s some advice to help you and your family, friends and neighbours prepare and keep safe during storms or other situations that may affect your power supply.