Contracting Capabilities

Northpower provides contracting services across the North Island including engineering, infrastructure management and maintenance and construction.

Bringing electricity and fibre to Northland

We're here to help!

Northpower is your 100% locally owned provider of over 63,000 electricity and more than 25,000 fibre broadband connections across Whangārei and Kaipara. We’re here to keep your lights on and connect you to the world.

Here you’ll find all the information you need to get connected whether you’re moving house or building, what to do during power outages, how to stay safe around power, looking to install renewable energy or go off-grid, and lots of handy advice on making the most of your power and fibre connections.

If you need more information please reach out to our friendly customer services team.

Get electricity connectedGet fibre connectedGet solar connected

Working with Northpower

If you’re tackling DIY around your place, looking to build or move, or need general advice about your electricity or fibre connection here’s what you need to know and how we can work with you to get things underway!

Before you start

Planning to move or build?

Working safely around power

Outages and faults

Check for outages

Preparing for outages

Our electricity network

Northpower’s electricity network includes more than 6,600km of line, servicing over 63,000 connected customers across one of Aotearoa New Zealand’s fastest growing regions.

Our network connects to the national electricity grid and carries electricity to local substations, then across our lines to provide safe, secure and reliable electricity to homes and business across the region.

New connections

Find out about getting connected

Energy retailers

Get the best power deal for your home

Disconnections

Learn how to get power disconnected

Our fibre network

Northpower’s ultra-fast fibre network connects Northland to the world, with over 25,000 connected customers enjoying lightening broadband speed for home, work, school and play.

Find out if you can get fibre at your place, and how to join a fibre retailer to get connected.

Planning to build?

How to incorporate fibre into your plans

Fibre coverage maps

Where you can get Northpower Fibre

Fibre residential retailers

Sign up for fibre today!

Tips to cut down on power use

Here’s some great ideas around reducing your power use – that’s great for the environment as well as your wallet!

Free advice on reducing power use

 

No hot water?

Learn more about what to do and who to contact if you have no hot water at home.

Help with hot water

You and your fibre network

Here’s everything you need to know about fibre, and how to get connected.

The fibre install process

 

How to get the best from your fibre connection

Check out our free advice and top tech tips on how to get a great fibre connection.

Getting a great fibre connection

 

Understanding electricity pricing

Learn about the charges on your power bill and where to access financial support if you need it.

What's included in your electricity bill

Home energy education programme

Access to financial support

Northpower pricing documents

Renewable energies

If you’re thinking about switching to renewable energy, we’ve got lots of practical advice and things to consider whether you’re installing solar energy, going off-grid, looking to sell power back to the grid or purchasing an electric vehicle.

Electric vehicles

Solar energy

Going off-grid

Selling energy back to the grid

Staying safe

Staying safe around electricity whether you’re at home, doing work around your place or out enjoying Northland’s stunning outdoors.

Tips to keep safe at home

Check before you dig

Trimming trees and vegetation

Service line safety