Contracting Capabilities

Northpower provides contracting services across the North Island including engineering, infrastructure management and maintenance and construction.

Agreements and Disclosures

Check OutagesReport OutageGet Connected
Northpower / For home / Fibre connections / Agreements and Disclosures

Consent and licence to install form

Consent to install fibre equipment

PDF - 0.08 MB

Complaints process

Northpower Fibre complaints process

PDF - 0.44 MB

Deed of Open Access

Deed of open access undertakings for fibre services Whangarei LFC 2018

PDF - 1.09 MB

Deed of open access undertakings for fibre services Whangarei LFC2 2018

PDF - 1.25 MB

Whangarei LFC transaction documents

Northpower network infrastructure assets transfer agreement

PDF - 0.19 MB

Northpower network infrastructure project agreement and schedules

PDF - 0.71 MB

Northpower shareholders agreement

PDF - 1.39 MB

Variations to reference offer

Service description for bitstream (2a)

PDF - 0.30 MB

Price point variation bitstream max/max education product (3b)

PDF - 0.03 MB

Wholesale services agreement service description bitstream (2)

PDF - 0.05 MB

Residential installation offer

PDF - 0.11 MB

Reference offer

NFL price list (July 2024)

PDF - 0.50 MB

NFL end user terms (v2)

PDF - 0.08 MB

NFL general terms (v2)

PDF - 0.61 MB

NFL reference offer operations manual bitstream services

PDF - 1.52 MB

NFL references offer operations manual co-location

PDF - 1.63 MB

NFL reference offer operations manual direct fibre access services

PDF - 0.84 MB

NFL reference offer service description ATA voice

PDF - 0.25 MB

NFL reference offer service description baseband

PDF - 0.26 MB

NFL reference offer service description bitstream 2

PDF - 0.28 MB

NFL reference offer service description bitstream 3

PDF - 0.28 MB

NFL reference offer service description bitstream 3a

PDF - 0.28 MB

NFL reference offer service description bitstream 3b

PDF - 0.31 MB

NFL reference offer service description bitstream 4

PDF - 0.21 MB

NFL reference offer service description for central office and POI co-location

PDF - 0.15 MB

NFL reference offer service description for direct fibre access

PDF - 0.17 MB

NFL reference offer service description multicast service

PDF - 0.19 MB

NFL reference offer service description for UFB handover connection

PDF - 0.26 MB

NFL reference offer service level terms bitstream services

PDF - 0.20 MB

NFL reference offer service description for fibre interconnection service

PDF - 0.29 MB

NFL reference offer service level terms for direct fibre access services

PDF - 0.84 MB

NFL reference offer service description hyper fibre

PDF - 0.54 MB

UFB2

WSA letter

PDF - 0.12 MB

Northpower UFB2 services reference offer schedule to RSP letter

PDF - 0.28 MB

PONFAS documents

PONFAS fibre unbundling operations manual

PDF - 1.43 MB

PONFAS service description

PDF - 0.57 MB

Services level terms for PONFAS access services

PDF - 0.40 MB

Fibre regulatory disclosures

Annual information disclosure 2024 (directors certificate)

PDF - 0.12 MB

Annual information disclosure 2024 (schedule 25 September 2023)

PDF - 4.05 MB

Annual information disclosure 2024 (schedule 25 July 2023)

PDF - 4.07 MB

Annual information disclosure 2024 (schedule 25 August 2023)

PDF - 4.05 MB

Annual information disclosure 2024 (schedule 25 June 2023)

PDF - 4.06 MB

Annual information disclosure 2024 (schedule 25 May 2023)

PDF - 4.06 MB

Annual information disclosure 2024 (schedule 25 April 2023)

PDF - 4.05 MB

Annual information disclosure 2023 (directors certificate)

PDF - 0.13 MB

Annual information disclosure 2023 (schedule 1 13)

PDF - 3.25 MB

Annual information disclosure 2023 (schedule 14a 14b 15)

PDF - 0.29 MB

Annual information disclosure 2023 (schedule 20 October 2022)

PDF - 1.19 MB

Annual information disclosure 2023 (schedule 20 November 2022)

PDF - 1.19 MB

Annual information disclosure 2023 (schedule 20 December 2022)

PDF - 1.20 MB

Annual information disclosure 2023 (schedule 20 January 2023)

PDF - 1.20 MB

Annual information disclosure 2023 (schedule 20 February 2023)

PDF - 1.20 MB

Annual information disclosure 2023 (schedule 20 March 2023)

PDF - 1.21 MB

Annual information disclosure 2023 (schedule 25 April 2022)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 May 2022)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 June 2022)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 July 2022)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 August 2022)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 September 2022)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 October 2022)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 November 2022)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 December 2022)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 January 2023)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 February 2023)

PDF - 1.10 MB

Annual information disclosure 2023 (schedule 25 March 2023)

PDF - 1.11 MB

Annual information disclosure 2023 (related party disclosures)

PDF - 0.17 MB

Annual information disclosure 2023 (assurance report)

PDF - 0.23 MB

Annual information disclosure 2022 (directors certificate)

PDF - 0.13 MB

Annual information disclosure 2022 (schedule 1 13)

PDF - 3.18 MB

Annual information disclosure 2022 (schedule 14a 14b 15)

PDF - 0.28 MB

Annual information disclosure 2022 (schedule 25 January 2022)

PDF - 1.10 MB

Annual information disclosure 2022 (schedule 25 February 2022)

PDF - 1.10 MB

Annual information disclosure 2022 (schedule 25 March 2022)

PDF - 1.11 MB

Annual information disclosure 2022 (related party disclosures)

PDF - 0.17 MB

Annual information disclosure 2022 (assurance report)

PDF - 0.22 MB

Annual information disclosure 2022 (independent appraiser report)

PDF - 0.19 MB

Fibre intra-year disclosures for disclosure year 2024

PDF - 0.42 MB

Certification for intra-year disclosures DY2024

PDF - 0.42 MB

Public disclosure DY2023 standard contract disclosure (pricing)

PDF - 0.49 MB

Public disclosure DY2023 standard contract disclosure

PDF - 0.86 MB

End user connection satisfaction survey for quarter ended September 2022

PDF - 0.45 MB

End user connection satisfaction survey for quarter ended June 2022

PDF - 0.45 MB

End user connection satisfaction survey for quarter ended March 2022

PDF - 0.45 MB

Schedule 20a transitional report on quality (September 2022)

PDF - 1.40 MB

Schedule 20a transitional report on quality (August 2022)

PDF - 1.40 MB

Schedule 20a transitional report on quality (July 2022)

PDF - 1.40 MB

Schedule 20a transitional report on quality (June 2022)

PDF - 1.39 MB

Schedule 20a transitional report on quality (May 2022)

PDF - 1.40 MB

Schedule 20a transitional report on quality (April 2022)

PDF - 1.39 MB

Schedule 20a transitional report on quality (March 2022)

PDF - 1.39 MB

Schedule 20a transitional report on quality (February 2022)

PDF - 1.39 MB

Schedule 20a transitional report on quality (January 2022)

PDF - 1.39 MB

Fibre intra-year disclosures for disclosure year 2022 & 2023

PDF - 0.44 MB