A resilient and cost-effective network is core to our contribution to Northland. Disciplined investment and care in how assets are maintained, monitored and renewed ensure our networks perform. For Northpower, a resilient network is the foundation of community confidence and economic performance, particularly where geography and weather regularly test infrastructure.

We have spent decades building and operating networks in the North, and that experience has shaped how we think about reliability. It is not only about keeping the lights on today, it is about ensuring the network can scale tomorrow. Northland is growing, industry is evolving, and electrification is changing demand patterns. The work required is complex, strengthening capacity, modernising equipment, improving visibility and control, and building redundancy where it counts. The practical work of resilience combines planning, engineering, and construction, and is backed by disciplined asset management.

We are proud that our infrastructure focus has remained consistent, through enduring assets, lifting performance year on year, and doing the hard work required to match the pace of regional growth. The profit we generate from our construction businesses outside of the region supports the significant long-term expenditure needed to refresh, renew, grow and modernise our assets to ensure our electricity network continues to support homes, businesses, and critical services. That investment is not about gold plating. It is about staying ahead, reducing risk, enabling renewable energy, and ensuring the system can carry the weight of a more electrified economy in the region.

Resilient networks also depend on how we behave when pressure arrives with clear accountability, rapid mobilisation, and open communication. We know that the measure of a network company is not simply how it performs in calm conditions, but how it responds when the system is tested. Our focus is to maintain trust by acting with integrity, owning what is ours to own, learning fast, and continually improving.

The stories in this chapter show resilience in action: the planning, upgrades and renewals that strengthen the backbone of our regions, and the real-world delivery that keeps customers connected when it matters most.